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Security & Compliance

Enterprise-grade security designed specifically for healthcare data protection and regulatory compliance.

SOC 2 Type II
HIPAA Compliant
ISO 27001
PIPEDA Compliant
TGV Compliant

Comprehensive Security Framework

Data Encryption

End-to-end encryption with AES-256 for data at rest and TLS 1.3 for data in transit

Infrastructure Security

ISO 27001 certified data centers with 24/7 monitoring and redundant systems

Access Control

Role-based access controls with multi-factor authentication and audit logging

Continuous Monitoring

Real-time threat detection and automated incident response systems

Data Protection & Encryption

Encryption Standards

  • AES-256 encryption for all data at rest
  • TLS 1.3 for all data in transit
  • Field-level encryption for sensitive PHI
  • Key rotation every 90 days

Data Sovereignty

  • Canadian data stored in Canadian data centers
  • U.S. data stored in U.S. data centers
  • No cross-border transfers without consent
  • Geographically distributed backup systems
Compliance & Certifications
HIPAA

HIPAA Compliance

  • • Business Associate Agreements
  • • Administrative safeguards
  • • Physical safeguards
  • • Technical safeguards
  • • Breach notification procedures
PIPEDA

PIPEDA Compliance

  • • Consent management
  • • Purpose limitation
  • • Data minimization
  • • Retention policies
  • • Individual access rights
SOC 2

SOC 2 Type II

  • • Security controls
  • • Availability monitoring
  • • Processing integrity
  • • Confidentiality measures
  • • Annual audits
ISO 27001

ISO 27001 Certified

  • • Information security management
  • • Risk assessment procedures
  • • Security policy framework
  • • Continuous improvement
  • • Third-party audited
PHIPA

PHIPA Compliance

  • • Ontario health information protection
  • • Custodian agreements
  • • Privacy impact assessments
  • • Breach notification
  • • Patient access rights
TGV

TGV Compliance

  • • Quebec health data protection
  • • Trousse Globale de Vérification
  • • Privacy framework compliance
  • • Data localization requirements
  • • Provincial audit standards
PCI DSS

PCI DSS Level 1

  • • Payment card data protection
  • • Secure payment processing
  • • Network security
  • • Access controls
  • • Regular security testing
Infrastructure & Network Security

Data Center Security

  • Physical Security: Biometric access controls, 24/7 security personnel, and surveillance systems
  • Environmental Controls: Climate control, fire suppression, and power redundancy
  • Compliance: ISO 27001, SOC 2, and local regulatory certifications

Network Protection

  • Firewalls: Next-generation firewalls with deep packet inspection
  • DDoS Protection: Advanced DDoS mitigation and traffic filtering
  • Intrusion Detection: Real-time monitoring and automated response systems
Access Control & Authentication

Multi-Factor Authentication

  • • SMS and email verification
  • • Authenticator app support
  • • Hardware security keys
  • • Biometric authentication
  • • Single sign-on (SSO) integration

Role-Based Access

  • • Granular permission controls
  • • Principle of least privilege
  • • Automated access reviews
  • • Time-based access controls
  • • Emergency access procedures

Audit & Monitoring

  • • Comprehensive audit logs
  • • Real-time access monitoring
  • • Anomaly detection
  • • Failed login tracking
  • • Compliance reporting
Incident Response & Business Continuity

Incident Response Plan

Detection & Analysis

24/7 monitoring with automated threat detection and immediate alert systems

Containment & Eradication

Rapid containment procedures to isolate threats and prevent spread

Recovery & Lessons Learned

System restoration and post-incident analysis for continuous improvement

Business Continuity

  • 99.9% Uptime SLA: Guaranteed availability with financial penalties for downtime
  • Disaster Recovery: RTO of 4 hours and RPO of 1 hour for critical systems
  • Backup Systems: Real-time replication across geographically distributed data centers
Security Testing & Validation

Penetration Testing

Quarterly third-party penetration testing and vulnerability assessments

Code Reviews

Automated and manual security code reviews for all deployments

Vulnerability Scanning

Continuous vulnerability scanning and automated patch management

Compliance Audits

Annual third-party compliance audits and certifications

Security Contact Information

Have security questions or need to report a vulnerability? Our security team is here to help.

Security Team

security@bridgesync.health

Vulnerability Reports

security-reports@bridgesync.health

Emergency Hotline

1-800-BRIDGE-1 (24/7)

BridgeSync Health Logobridgesync

The leading medical EMR synchronization platform for North American healthcare practices.

Compliance & Security

HIPAA
COMPLIANT
PIPEDA
COMPLIANT
QC TGV
COMPLIANT
SOC 2
TYPE II

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